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Return Policy


Return Policy

You may return most new, unopened items within 30 days of delivery. Items purchases with cash or credit card will be refunded. Purchases through Sezzle will be refunded by issuing a store credit in the form of a gift card. Returned items must be in original condition and packaging with all tags to receive a refund, exchange, or store credit gift card. If you need to return an item, simply contact Kimboze at contact@kimboze.com and request a return authorization and return label.

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

The item must be in original condition and mailed in a protective outer box. Please include a copy of the packing slip with instructions for exchange or refund. We'll notify you via e-mail of your refund once we've received and processed the returned item.